Client Governance | Enterprise endpoint management solutions

Where do you want to go?

The first and most important step in digital transformation is to define what your mission and ambition with the endeavor is.

Where do you want technology to take your business?

Next is, how can you achieve that? What is your strategy for change, and at what pace should you drive the organization there?

Only now will you be able to identify the technologies that will get you there (and the technologies you already have) and their impact on your ambition and strategy.

Finally, you must decide who the sponsor – the leader – of your digital transformation process is: What human resource(s) within your organization will own and drive the journey?

people talk about important steps in digital transformation

Balance users, sponsor, and technology

There are three important stakeholders in a client governance project:

The users
The sponsor
The technology

Balance between these three is the prerequisite for a successful transformation: The ambition and strategy of the sponsor most be aligned with the users’ expectations, needs, culture, and skills, and both must adhere to the scalability and capabilities of the technological platforms in play.

To be able to balance your digital transformation evenly, you must gain insight into the current state of your IT organization:

What is the truth about user experience, performance, operational excellence, and infrastructure health today?
And how will the changes you plan to make impact the status quo?

With that insight, you are able to make intelligent and proactive decisions about the future.

Base your transformation on fact and analysis

The twoday team has worked closely with enterprise client management for the last 20 years, so we have a good grasp of what data organizations need to keep an eye on.

We guide you on how to prioritize resources and tasks, how to stay on top of capacity, cost, and security.

This means your digital transformation is based on facts and sound analysis, rather than feelings and guesstimates, and you achieve what you want.

Let's talk governance

twoday team work with enterprise client management

The twoday Microsoft 365 governance model

A Microsoft 365 governance model is a set of policies, roles, responsibilities, and processes that guide, direct and control how an organization's M365 services and related resources are used.

Our twoday Governance model helps ensure that your organization's M365 environment is aligned with your business goals, compliant with relevant regulations, and secure from internal and external threats.

The twoday M365 Governance model is not a one-size-fits-all solution, but rather a customized and evolving framework that reflects the organization's culture, vision, and strategy. The main goal with our M365 governance model is to help organizations achieve the full benefits of M365, while minimizing risks and costs.

A governance model typically covers topics such as:

Who can access, create, modify or delete M365 resources, such as users, groups, teams, sites, apps, etc.
How M365 resources are named, classified, organized, and managed throughout their lifecycle
What standards and best practices are followed for M365 configuration, security, backup, recovery, monitoring, and reporting
How M365 usage and performance are measured and optimized to meet the organization's needs and expectations
How M365 changes and updates are communicated, tested, and implemented
How M365 issues and incidents are resolved and escalated
How M365 feedback and suggestions are collected and addressed

Cloud Endpoint Management

We help you simplify and streamline device management, reduce costs and complexity, and improve security and productivity with Cloud Endpoint Management.