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Posts about Churn Prediction

Churn prediction in financial companies: How to get started

 

 

Satisfied customers are the foundation of most businesses. They generate a steady stream of income and are more open to upselling. At the same time, studies show that it costs five times as much to acquire a new customer as it does to retain an existing one. Therefore, it is important to focus on ho...

What is Explainable AI?

In this blog post, we will take a closer look at what explainability means within AI, as well as the types of information that can be extracted from AI/ML models.

Customer Retention: What is it and why is it important?

 

A new customer costs five times as much as retaining a current one. For that reason, you should focus just as much – if not more – on retaining your current customers rather than getting new ones.

Costumer Lifetime Value: How to calculate Customer Lifetime Value.

What do you actually earn on your customers? Get the answer right here.

How to get from Customer Churn to Customer Retention

 

Your customer data can tell you a lot about which of your customers might be about to leave you but how much does it actually take? What specific information do you need in order to make a prediction of Customer Churn?